Shipping policy
Shipping Policy
1. Processing Time: Orders are typically processed and shipped within 1-2 business days of receiving payment. Processing times may vary during peak seasons or promotions.
2. Shipping Methods: We offer several shipping options to accommodate your needs:
- Standard Shipping: Delivery typically takes 5-7 business days.
- Expedited Shipping: Delivery typically takes 3-5 business days.
- International Shipping: Delivery times vary depending on the destination.
3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping cost at checkout before completing your purchase.
4. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
5. Shipping Restrictions: Please note that we currently only ship to addresses within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
6. Order Changes or Cancellations: If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make any changes or cancellations.
7. Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.
8. International Shipping: For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.
9. Returns and Exchanges: Please refer to our Returns Policy for information on returning or exchanging items purchased from our store.
10. Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you.